We strive to deliver your order as quickly and reliably as possible.
Our warehouses are strategically located in four different locations in US to deliver most of the order within 2-3 business days.
Orders placed before 12:00PM PST usually ships out the same day if the item ordered is in stock.
Special orders for Baldwin Reserve products take about 3 weeks to ship.
Special orders for Baldwin Estate Collection products take about 4-6 weeks to ship.
Special orders for Emtek takes 10 business days to ship.
Special orders for Schlage, Kwikset, and Weslock takes about 4 weeks to ship.
For orders under $300.00, we charge flat rate of $11.95 ground shipping within continental US.
Orders over $300.00 in total ships free for ground shipping within continental US.
Shipping to Hawaii or international destinations are quoted per order so please contact our customer service.
You will receive email with tracking information when your order ships from our warehouse.